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    • On call Agent - Cape Town - Callforce

    Callforce
    Callforce Cape Town

    4 weeks ago

    CallForce background
    Description

    Purposeful Careers in Contact Centre Solutions

    To provide a comprehensive and efficient administration service to healthcare teams, ensuring that all workers have the right to work in the UK, are registered with a DBS check, and possess certificates or relevant proof of qualifications required for available roles. You will work within established search processes to ensure your team's targets and objectives are achieved.

    A great opportunity has arisen for an Administrator to join a team of professionals based in the UK. You will be responsible for providing support to the recruitment team in administering compliance policies and procedures accurately and efficiently.

    Key Responsibilities:

    • Answering incoming calls and emails
    • Booking confirmations with clients
    • Handling immigration documents
    • Holding face-to-face interviews as required
    • Carrying out DBS checks and verifying ID checks in a timely manner
    • Managing and maintaining internal databases and external portals
    • Ensuring documents are up-to-date and uploaded onto the system
    • Working from reports to ensure renewals are completed on time without lapses
    • Providing support on internal and external audits
    • General administrative duties

    Requirements:

    • Excellent communication skills, both written and verbal
    • Extensive knowledge of Microsoft Office programs, including Excel
    • Strong communication and time management skills
    • The ability to prioritize workloads and meet strict deadlines
    • A keen eye for attention to detail
    • Experience working in fast-paced administrative environments

    Essential Skills:

    Communication, Compliance, Customer Service, Recruiting, Resilience, Time Management, Business Process Outsourcing (BPO), Medical, Recruitment

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