Customer Service Representative - Kensington, South Africa - Decusatio

Decusatio
Decusatio
Verified Company
Kensington, South Africa

2 weeks ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

We have a fantastic opportunity for you to be part of a rapidly growing solar team as a Customer Service Representative. You'll be stationed at our Kensington office with the following responsibilities:



Key Responsibilities

  • Assess customer agreements.
  • Record customer information in the mainframe.
  • Validate customer details and paperwork.
  • Generate invoices for customer installation fees and quotations.
  • Finalize customer sign-up procedures.
  • Interact with customers to provide top-notch service.

Qualifications and Experience

  • Matric certificate (a higher qualification will be advantageous)
  • Minimum of 2 years' experience in call center customer care, MS Office, and administrative tasks.

Competencies

  • Energetic, self-motivated, with strong time & priority management skills.
  • Customer-oriented with excellent written and verbal communication abilities.
  • Team player adaptable to dynamic environments. Process-driven and dedicated to meeting deadlines.
  • Capable of multitasking with keen attention to detail.

Salary: Market-related CTC


Location:

  • Kensington, Western Cape

Must be able to commute/relocate:
Reliable commute or plans to relocate before commencing employment (mandatory)


Experience:


  • Minimum 2 years of customer service experience (mandatory)
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