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    • Service Technician - Johannesburg - Makhado Consulting

    Makhado Consulting
    Makhado Consulting Johannesburg

    1 month ago

    Default job background
    Description

    Job Requirements

    We are seeking a highly skilled and experienced professional with expertise in electrical/electronic engineering and medical imaging.

    • Mandatory qualifications: Matric (Grade 12) or equivalent and an Electrical/Electronic Engineering Diploma/Degree or related technical qualification.
    • Desirable qualifications:
      • A minimum of 2-3 years experience in a relevant field, preferably in maintenance and service support environment.
      • Knowledge in the field of Medical Imaging and Radiography is advantageous.
      • Strong understanding of product support in a medical environment is beneficial.
      • The candidate must have experience in the Medical field dealing with X-rays and possess technical skills (electronic, mechanical and instrumentation).
      • Computer literacy (MS Office, Windows) is essential.
      • Able to work long hours, including shifts, is required.
      • Owning a reliable car is necessary for travel to customer sites.

    Key Performance Areas

    Service and Standby Activities

    • Schedule, plan and perform preventative maintenance servicing requirements on Lodox medical devices in the field both locally and internationally.
    • Schedule, plan and perform corrective maintenance servicing requirements on Lodox devices in the field both locally and internationally.
    • Provide online and in-field technical support to the service support line after hours as and when required.
    • Implement upgrades/improvements to reduce downtime and increase performance of all installed units.
    • Manage all relevant external FRACAS reports and ensure relevant support, feedback and corrective action.

    Customer Relations

    • Provide primary channel of communication to customers and fellow service engineers to ensure that all reports and queries are logged into the FRACAS database and appropriately managed and actioned.

    Installation

    • Schedule, plan and perform installation of Lodox devices both locally and internationally.
    • Plan and coordinate infrastructure requirements for the installation of Lodox medical devices.

    Quality Assurance

    • Schedule, plan and perform quality assurance inspections on Lodox medical devices.
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