Head of Hospitality - Stellenbosch, South Africa - Warwick Wine Estate

Warwick Wine Estate
Warwick Wine Estate
Verified Company
Stellenbosch, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

We are looking for an inspired and ambitious individual to head up our Hospitality department on Warwick Wine Estate, Stellenbosch.

Requirements:


  • A proven track record of at least 7 years in a similar environment and position
  • An innovative business mindset with a focus on sales and operational efficiency
  • Passion and flair for creating memorable, and consistent visitor experiences
  • Excellent communication skills internal and external
  • Indepth knowledge of, and interest in wine and food culture
  • An ability to inspire and motivate a team and upholding high standards in all aspects
  • Computer literacy (MS Office, POS & Booking systems)
  • A sound understanding of brand management in a hospitality environment

Responsibilities:


  • Full accountability for the department's P&L
  • Ensuring an excellent visitor experience along all touchpoints
  • Development and implementation of new offerings and experiences
  • Management of FOH and BOH Teams
  • System implementation and control
  • Ensuring compliance within the department (HR, OHS, Hygiene, etc.)

Experience:

- similar environment and position: 7 years (required)
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