Product Trainer - Nelspruit, South Africa - Cartrack
Description
Listing reference:
cartr_000386
Listing status: Online-
Position summary
Industry:
IT & Internet
Job category:
Training
Location:
Nelspruit
Contract:
Permanent
EE position:
No
Introduction
- Are you curious, adaptable and entrepreneurial? Do you take ownership, embrace challenges and love problemsolving? We're a worldleading smart mobility tech company with over 1,700,000 subscribers across 23 countries, and we're looking for a Product Trainer to join our team
Job description
Responsibility:
- Train Cartrack clients and internal staff on the use of the Fleet Pages.
- Assist with Training on unit testing, identify training requirements and research and develop internal training material
- Assist in interpreting reports for data analysis.
- Identify, prepare and deliver training solutions for Fleet Clients (and internal clients)
- Provide indepth quality training to internal and external clients
- Maintain effective communication with clients to establish training needs
- Evaluate the effectiveness of training and modify materials as appropriate
- Assist RMs and AMs with fleet technical knowledge, skills and understanding of fleet products
- When required or on request, accompany RMs and AMs to prospective clients and do demonstrations of the product before purchase
- Travel within the province as and when required
- Conduct and evaluate assessments of fleet training and provide solutions to skills gap
Minimum requirements
Requirements:
- Grade 12 / Senior Certificate
- National Certificate in OD ETDP (NQ5)
Preference but not required:- Registered Trainer, Assessor, Moderator with MERSETA
Preference but not required:- Previous Facilitator / Training Officer Experience
Preference but not required:- Client Services Orientated
- Self-Starter
- Advanced presentation / facilitation skills
- Detail Focused
- Strong level of EQ and assertive
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