Office Support Coordinator - Johannesburg, South Africa - CareerfinderZA

CareerfinderZA

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Key Performance Area:

Support administration services team to facilitate a timely and efficient response to members and others helping the department to meet internal and external service level and performance targets
Ensure data integrity and completion of missing data with the CRM system where appropriate
Effective management of electronic/paper files in line with GDPR regulations
Build relationships with key stakeholders internally and externally to maximise operational effectiveness.
Input into the 'Academy' and continued development of competency frameworks and learning material identifying training requirements
Provide cross departmental support where required to ensure KPIs are met and service standards are maintained
Undertaking other duties and tasks that are appropriate to the level or role that may be required

Minimum Requirements:

Prior experience in Operations Support/Office administration
Experience of working to tight deadlines whilst producing consistently accurate work.
Experience of working in a team environment.
Managing confidential matters sensitively.
Microsoft Office packages
Able to communicate effectively
Able to adapt to change
Strong attention to detail to spot errors that could cause rework / reputational damage
Proactive management of work load to preempt requirements from stakeholders
Working knowledge of protocols for claims and/or nonclaims work (desired)