Professional Services Specialist - Hillcrest - Carlysle Human Capital

    Carlysle Human Capital
    Carlysle Human Capital Hillcrest

    1 month ago

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    Description

    Job Description

    As a Professional Services Specialist, you will be responsible for managing the onboarding process for new clients and our affiliate POS system. You will oversee projects to help customers seamlessly integrate our software into their operations, providing expert consultation to clients and advising on the best solutions within our system to meet their business needs.

    Key Responsibilities:

    • Manage the onboarding process for new clients and our affiliate POS system.
    • Oversee projects to help customers integrate our software into their operations.
    • Provide expert consultation to clients and advise on the best solutions within our system.
    • Maintain an in-depth understanding of our POS, software products, and services.
    • Engage with customers to ensure satisfaction and address operational requirements.
    • Feedback ideas and solutions to the business.
    • Assist with product quality control and client adoption of new features.
    • Represent our products and services.

    Requirements:

    • Operational expertise in our POS, software products, and services.
    • Ability to consult with clients at a business level, offering tailored solutions.
    • Willingness to travel internationally.
    • Compliance with vaccination requirements for certain countries.
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