First Line Support Consultant - Cape Town

Only for registered members Cape Town, South Africa

3 days ago

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Job summary

We are looking for proactive customer-focused First Line Application Support Consultant to join our South Africa-based Application Support team specifically supporting Finance related applications.
This role is best suited to individuals with prior experience supporting finance-related applications.

Responsibilities

  • Be the first point of contact for Financial Application Support queries raised by customers responding quickly and professionally across all channels
  • Provide clear helpful advice resolutions to users experiencing issues with Pinewood AI platform using available knowledge resources internal workflows

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