Functional Analyst Iii - Brackenfell, South Africa - Shoprite Group

Shoprite Group
Shoprite Group
Verified Company
Brackenfell, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description
Closing Date
2023/01/2- Reference Number

SHO

  • Job Title
Functional Analyst III (RM)

  • Job Type
Permanent

  • Location
  • Country
South Africa

  • Location
  • Province
Western Cape

  • Location
  • Town or City
Brackenfell, Cape Town

  • Purpose of the Job


The purpose of this role is to ensure that efficient and cost-effective business solutions and processes are in place to address business needs/requirements.

The role facilitates effective and competitive business processes by eliciting, analysing, validating and documenting business organisational and/or operational requirements.

This role plays an instrumental role in the delivery teams to ensure that solutions are delivered according to the business requirements.


  • Job Advert Details
  • Job Category
IT

  • Job Objectives


Perform functional and technical analysis of highly complex business requirements/solutions, document and translate these into a feasible fit-for-purpose design/technical solution and author detailed functional specifications for developers to deliver working functionality.

Specify testing, training, definition, and implementation of standardised procedures for support of practical business solutions.

Lead development / configuration initiatives.

In consultation with own and other Team Leads prioritise and plan projects.

Act as technical lead, guide, instruct and coordinate work of Functional Analysts I & II.

Ensure that all own and Functional Analyst I and II allocated work/commitments are met._ (Reference to sprint can be made in the Portfolio when reflecting this point in the portfolios)_


Lead and perform complex gap analyses to determine and understand the functional business requirements and changes as defined by the Business Analysts, Product Owners and other stakeholders.

Identify problem areas, measure various areas of performance, propose changes, and develop process improvement initiatives. Support Functional Analyst team with intricate gap analysis where specialised input is required.


Perform and/or oversee complex systems integration and coordinate the provision of support to systems designers in the identification of data conversion and reporting requirements.


Work collaboratively within and across functions, sharing best practices knowledge and expertise with cross-functional partners and providing support on complex problems, integration of findings or presentation of results, requiring expertise.

Build and maintain a trust relationship with business and IT stakeholders by delivering what was promised and providing expert technical and functional knowledge and guidance to the team as well as system users.

Estimate, assign responsibility, schedule, prioritise and manage and coordinate delivery on business-critical projects.

This includes accurate and justifiable effort estimations for completion of work, identifying business and functional dependencies to effectively prioritise and schedule delivery of work packages and providing accurate and concise feedback to management, highlighting task status, issues, and risks.

Analyse test requirements and test scenarios. Oversee preparation of test scripts and configuration and execution of scenarios. Ensure detailed, accurate and auditable test documentation is maintained according to required IT standards. Seek to continuously improve software quality, testing tools, testing processes and testing environments. Provide input into training, testing and related procedures and processes to support delivery of the solution(s).

Develop and manage post-implementation go-live support environment. Perform quality assurance and code review along with mentoring of QA standards.

Provide troubleshooting direction on system related issues and channel transactional data. Oversight for proactive identification and timeous resolution of technical issues while ensuring accurate tracking and reporting on systems/software defects. Gather user issues, analyse, prioritize and document using JIRA.


Provide expertise and lead the definition of the scope of a solution and ensure an understanding of the scope by relevant stakeholders.

Present functional designs to multiple functional areas and obtain agreement and sign off from all concerned users and stakeholders on the suggested design and solution.

Provide expert input on complex alternatives presented by the system designers and answer detailed questions regarding the business design and applicable configuration options.


Execute and lead the customisation of solutions according to the requirements of the respective business area, ensuring the system reacts and operates within the confines of the request.

These include converting highly complex business requirements into customised configurations, maintaining configuration guides for applied customising, and identifying and resolving design decisions with business and IT owners.

Drive deliverables in compliance with the system lifecycle, monitoring and updating project progress to ensure de
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