- Co-ordinate analysis and prioritisation of operational efficiency investment initiatives to ensure optimal use of limited resources while delivering to the unique client experiences as a decreased cost. Monitor business performance measure to ensure overall health of the franchise. Provide proactive time management support and coordination to managers in the team by reviewing requests (meetings, emails, calls) on a continuous basis and determine priority and action.
- Coordinate data input from variety of sources to provide a reliable view the client to the unique requirements the of country. Create and maintain a fit for purpose document and data management system for the team by monitoring data standards, version control, system access and permissions to ensure the data quality and value to the users.
- Manage costs and stationery inventory to ensure team Contribute to budget management for the Function by obtaining cost centre reports from the Finance Function. Review the information provided and provide information and summaries to the relevant managers to correct errors as required.
- Promote delivery of ideal client experience through practical application of client engagement and sales enablement models to provide client service teams with tools to best service clients in the markets. Oversee the co-ordination and preparation for client engagements on behalf of the Executive team to enable successful client engagements.
- Re-enforce operational resilience & agility within the CIB risk appetite framework & parameters. Monitor controls set by Group to identify & manage risks. Participate in meetings fulfil governance responsibilities including taking minutes, approval of minutes by the meeting chair & distribution to the relevant stakeholders within the agreed time period. Contribute to team governance by providing support receiving, submitting & obtaining approval for documentation from the right mandate holders.
- Responsible to implement a tactical plan to operationalize the Group strategy within the local context, client expectations and market aspirations. Track Group and selected local metrics to identify gaps and adjust the plan to achieve strategic objectives. Compile and distribute Exco reporting dashboards to ensure effective monitoring of progress against strategy, decision-making and actioning.
- Scan the local environment for regulatory changes and coordinate action plans in partnership with Product and Country representatives to ensure continued license to operate within the local market.
- To assist with the implementation of organisational effectiveness initiatives and best practice standards within the local context to empower an efficient team. Provide support and assistance with communication tools such as Teams to facilitate effective collaboration across the team, regions and countries. Participate in the on-boarding of new team members by liaising with the relevant functions to arrange all logistical, hardware or software requirements.
- Project management across multiple functions, managing multiple projects and resource.
- Data analysis experience
- Competitors analysis experience
- Process improvement experience.
- Experience in using data analysis tools e.g. PowerBI etc.
- Able to establish networks inside and outside the organization to gather information and influence key decision making. Provides evidence of effective communication to influence and drive change.
- Has a broad understanding of the business operating models and client engagement models.
- Adopting Practical Approaches
- Articulating Information
- Checking Details
- Convincing People
- Documenting Facts
- Examining Information
- Interacting with People
- Interpreting Data
- Managing Tasks
- Meeting Timescales
- Producing Output
- Taking Action
- Programme Management
- Project Accounting
- Project Definition
- Project Management (Project Mgmt)
- Project Reporting
- Requirements Risk Management
Manager, Business - Johannesburg, South Africa - Standard Bank Group
Description
Job Description
Responsible for supporting the Business Head to enable strategy, achieve minimum standards of service, adherence to governance standards, achieve budgets, manage costs and continuously improve operational efficiency of the team with clear objectives and established tools. Responsibilities are directed by the requirements of the Business Head and align to the strategic objectives to business unit.
Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Project Management
Experience Required
Business Enablement
Business Support
5-7 years experience
1-2 years' experience
Additional Information
Behavioral Competencies:
Technical Competencies:
Rise and grow with a career at Standard Bank Group
Join a committed group of people who stand behind one common purpose: Africa is our home, we drive her growth. We firmly believe that our people are our greatest competitive advantage. It's only through our people's expertise and dedication that we are able to bring our purpose and strategy to life in service of our clients and society at large. That's why we strive to create a work environment where our people can thrive, where they are able to bring their whole selves to their work and are empowered to pursue their dreams and aspirations.
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