Senior Inbound Consultant - Sandton, South Africa - HotelJobs

HotelJobs

Verified Company

Sandton, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Well known DMC is looking for Senior Inbound Consultants.

Creative planning and designing of guest itineraries (according to their budget) or out of the box planning and designing of leisure FIT tailormade itineraries.
Managing the reservations process for bookings from quote to finalising, including invoicing and travel documents.
Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.
Working hours early and late shift, and emergency duty, on a weekly rotational basis.
Proactive selling of products and services ensuring the best possible experience for the guests.

Requirements:

4 to 7 years of Travel Specialist experience in inbound tourism
Understanding of travel industry channels
Excellent computer skills including:
WETU advantageous
Tourplan advantageous
ESS is essential.
Good understanding of terms and conditions, product knowledge, third party product destinations. A good knowledge of South Africa, Southern and East Africa preferable more training will be provided should the applicant prove successful.
Calm and professional manner of servicing agents and guests
Problemsolving skills
Experiential creativity (crafting the ultimate guest experiences)
Understanding of quantitative and qualitative data analysis and being able to make decisions based on these analyses.
Understanding and knowledge of the different markets
Relevant understanding of business to create and formulate a strategy and make commercial decisions.