Store Manager - Limpopo - Findojobs South Africa

Description

Job Title: Store Manager

Key Responsibilities:

• Drive sales growth to achieve business targets.
• Manage store expenses effectively.
• Minimize stock losses and maintain a low shrinkage rate in line with company standards.
• Leverage your leadership skills to manage staff, including recruitment, development, employee relations, and performance management.
• Implement and execute the in-store merchandising strategy and standards.
• Foster exceptional customer satisfaction by executing our customer service strategy and meeting customer demands.

Requirements:

• A Matric certificate is required.
• A minimum of 3 years retail experience with at least 1 year of store leadership experience is necessary.

Essential Skills:

• Cultivate customer loyalty through personalized interactions.
• Deliver outstanding customer service that exceeds expectations.
• Strategically manage customer value to drive sales growth.
• Maintain a customer-focused approach in all interactions.
• Present solutions effectively to customers.
• Initiate compelling sales conversations that meet customer needs.
• Understand customer buying influences to provide tailored recommendations.
• Leverage digital communications to enhance customer engagement.
• Manage resistance and navigate customer challenges professionally.
• Streamline the sales process to improve efficiency.
• Navigate complex customer scenarios with ease.
• Negotiate and sell products confidently.
• Develop and implement strategic sales plans that drive results.
• Exhibit strong leadership skills to motivate and inspire teams.

Desirable Behaviors:

• Action-oriented: Seize new opportunities with enthusiasm and urgency.
• Builds Networks: Establish and nurture relationships to create mutually beneficial partnerships.
• Customer Focus: Understand, anticipate, and meet customer needs and expectations.
• Directs Work: Effectively plan, organize, and direct team activities to achieve desired outcomes.
• Drives Engagement: Inspire, motivate, and empower individuals to excel for the team's and organization's benefit.
• Ensures Accountability: Take responsibility and ensure others are held accountable for performance targets.
• Optimizes Work Processes: Assess and improve work processes for efficiency, effectiveness, and quality.
• Values Differences: Recognize, respect, and appreciate diverse values, beliefs, and perspectives.

TFG is committed to Employment Equity and welcomes applications from candidates from designated groups. We offer a dynamic work environment and exciting career opportunities across our diverse brands.

About Sportscene:

Sportscene is a leading brand in the South African streetwear market. As part of TFG, we're dedicated to creating an omnichannel experience that inspires our customers to live their best lives. Join us and be part of shaping the future of fashion and retail in Africa.