Logistics Coordinator - Edenvale, South Africa - Barron

Barron
Barron
Verified Company
Edenvale, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description

_Job purpose_
The purpose of a Logistics Coordinator is to coordinate day-to-day operations and maintain compliance with the dispatch areas.


_ Job objectives and Functions_
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Frontline collections

  • Order dispatching to clients.
  • Managing order escalations.
  • Provide inperson customer service when required.
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Delivery Dispatch

  • Dispatching orders to 3PL.
  • Follow up with 3PL to determine accurate ETA.
  • Resolve all 3PL exceptions.
  • Managing delivery escalations.
  • Prepare and manage PCP (pack, container, picking), open work, PND (pick and drop location), invoice, bad address, and exceptions reports.
  • Managing and execution of import/export documents and requirements.
  • Maintain relationship with third party logistics partner and clients.
-
Cancellation and stock control

  • Monitoring and moving of cancelled orders in logistics location.
  • Daily spot checks.
  • Monthly count and reconciliation of orders in locations.
  • Conduct RCA (root cause analysis) of missing or displaced stock.
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Customer service

  • Assist in the management of customer service in logistics.
  • Resolve customer queries.
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Project planning

  • Plan and coordinate assigned forward logistics projects.
  • Complete and file all required documents.
  • Ship and track final products to the clients' requirements.
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People Management

  • Schedule logistics team.
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Route planning

  • Confirmation of nextday shipments.
  • Plan optimised route for delivery of shipments.
  • Prepare delivery notes.
  • Assign deliveries to Barron driver.
  • Manage delivery exceptions.
-
Health and safety

  • Responsible for ensuring that health and safety policies are adhered to.
-
Housekeeping

  • Organize and file department documents.
  • Accountable for practicing basic housekeeping principles to ensure that workstations are tidy.

_ Job requirements_
-
Qualifications
NQF - Matric - Essential

NQF - Supply chain Management - Essential

NQF - Logistics Management - Desirable
-
Experience
Dispatching and customer service - 2-3 years - Essential
-
Skills
MS D36- warehouse module

Verification skills

Communication skills

Leadership

Computer skills
-
Knowledge
Product knowledge

Warehouse Management System

Bulk Movement Procedure

Health and Safety principles


Reports to:
Outbound Logistics Manager
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