IT / Technical Support Specialist - Pretoria - GP Consult

    GP Consult
    GP Consult Pretoria

    3 days ago

    Default job background
    Description

    Technical Support Specialist for the Legal Industry

    The Role:

    • Provide technical support to ensure smooth operation of IT systems.

    Key Responsibilities:

    • Diagnose and repair faults in IT systems.
    • Resolve network issues and install/configure hardware/software.
    • Communicate effectively with customers to resolve technical issues.
    • Provide timely and accurate customer feedback.
    • Support the roll-out of new applications.
    • Test and evaluate new technologies.
    • Manage multiple cases simultaneously.

    Requirements:

    • 2+ years of experience in a similar position.
    • Proficiency in Windows 10/11, MS Office, and Active Directory.

    Advantages:

    • Knowledge of networking principles.
    • Experience with ArcServe, Windows Group Policies, Fortinet/Firewall, and Office 365 Admin.
    • Degree or diploma in a related field.

    Package and Remuneration:

    R20,000 per month.

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