Funeral Arranging Officer - Somerset West, South Africa - Doves Funeral Services

Doves Funeral Services

Verified Company

Somerset West, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

DOVES (PTY) LTD (''The Company'') has a great opportunity for a suitably qualified
Funeral Arranging Officer to be based at the
Doves office, Somerset West, Western Cape region.

Doves is a 100% black owned Company and one of the largest funeral directing companies in Southern Africa.

Doves runs a national network in excess of 160 branches in all 9 provinces, providing insurance, funeral services and related products.

Doves is an authorised financial services provider with its funeral insurance underwritten by DGH Life Limited.

We are a reputable and a major player in driving South African economy by investing in ''black excellence''.

ESSENTIAL REQUIREMENTS

Grade 12 / Matric

2. 2 years administrative experience

Driver's license
MS Office proficiency
Knowledge of funeral industry (advantageous)
Knowledge of an online processing system (advantageous)

CLIENT SERVICE

Funeral Arrangements
Receive family and discuss the type of funeral/cremation
Obtain the necessary documentation and discuss the procedure of the funeral, e.g. organizing of the flowers, pamphlets, etc.
Determine the cost of the funeral
Confirm information with minister and family
Give correct information through to Funeral Director
Funeral administration
Capturing all documentation on the computer
Advise client of costs and sign it off
Make copies of all the documentation and give one set to the family
Ensure company payment policy is adhered to (No unauthorized credit, payment before funeral).
Ensure cremation documentation and notification of death is arranged for collection and death registration done timeously
Ensure correct claim procedures are followed for policies and national agreements and necessary authorisation is received
Notify families when deceased's ashes is received and ready for collection
Ashes must be booked in Ash register and signed out by client collecting the ashes

ONLINE ORDER PROCESSING

Daily or weekly ordering of supplies from approved service provider only
Generate a purchase order / requisition (depending on limits of authority)
If it exceeds limits of authority, the superior must approve
Receives online authorisation
Receives and inspects merchandise and reconciles with purchase orders, returns cancelled and damaged items to vendors
Send the proof of payments and supporting documents for funeral related consumables to head office
Consolidates and prepares invoices and purchase orders for billing in a timely manner - signed off by manager
Reconciles purchase orders and follow up on discrepancies
Electronically transmits invoice information to Accounts Payable
Assist supervisor / manager to order adequate merchandise and supplies; serves as liaison to vendors
Ensure 3rd party suppliers are paid on time

DEBTOR MANAGEMENT

Responsible for collecting outstanding debts from clients
Allocate receipts to invoices and credit notes so that customer balances show the correct debt due to ensure that debtor information is correct.

AD HOC