Description
Job NumberJob TypeJob Title- IT Infrastructure Support/Specialist
Computer SkillsIndustryCityProvince
Technical Support: Provide technical assistance to endusers, addressing hardware, software, and networkrelated issues promptly and effectively. Troubleshoot and resolve IT infrastructure problems, escalating issues as necessary Infrastructure Maintenance: Assist in the installation, configuration, and maintenance of servers, network devices, and other IT infrastructure components. Perform routine system updates, patches, and backups to ensure system reliability User Training and Documentation: Conduct user training sessions on IT tools, systems, and best practices. Create and maintain documentation for IT infrastructure configurations and procedures Security and Compliance: Implement and enforce security measures to protect IT infrastructure. Ensure compliance with IT policies, procedures, and industry best practices Collaboration: Collaborate with other IT professionals to design and implement infrastructure improvements. Work closely with IT teams to support the integration of new technologies.
Inherent Requirements Job Title: IT Infrastructure Support/Specialist
Technical Support: Provide technical assistance to endusers, addressing hardware, software, and networkrelated issues promptly and effectively. Troubleshoot and resolve IT infrastructure problems, escalating issues as necessary Infrastructure Maintenance: Assist in the installation, configuration, and maintenance of servers, network devices, and other IT infrastructure components. Perform routine system updates, patches, and backups to ensure system reliability User Training and Documentation: Conduct user training sessions on IT tools, systems, and best practices. Create and maintain documentation for IT infrastructure configurations and procedures Security and Compliance: Implement and enforce security measures to protect IT infrastructure. Ensure compliance with IT policies, procedures, and industry best practices Collaboration: Collaborate with other IT professionals to design and implement infrastructure improvements. Work closely with IT teams to support the integration of new technologies. Qualifications:Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. Proven experience as an IT Infrastructure Support Specialist or in a similar role. Strong knowledge of IT infrastructure components, including servers, networks, and storage systems. Proficiency in troubleshooting hardware and software issues. Familiarity with security and compliance standards. Excellent communication and interpersonal skills. Ability to prioritize and manage multiple tasks in a fastpaced environment. Technical certifications (e.g., CompTIA, Microsoft Certified) are a plus.What Qualification- Information Technology, Computer Science, or a related field
Minimum QualificationStatus
