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    • Sales Trainer - Sandton - Callforce

    Callforce
    Callforce Sandton

    3 weeks ago

    CallForce background
    Description

    Driving Sales Excellence in Contact Centre Solutions

    We are a prominent Business Process Outsourcing (BPO) provider, renowned for delivering tailored outsourced solutions to our clients. We have an exciting opportunity for an experienced Sales Trainer to join our team and play a pivotal role in enhancing the sales skills and performance of our sales consultants.

    Key Responsibilities:

    1. Training Program Design: Collaborate with management to identify training needs and create comprehensive training programs that cater to the specific requirements of our sales campaigns.
    2. Training Delivery: Conduct engaging and interactive training sessions, workshops, and seminars to improve sales skills, product knowledge, and customer engagement techniques.
    3. Sales Coaching: Provide one-on-one coaching and mentorship, identifying areas of strength and improvement and offering actionable feedback.
    4. Performance Evaluation: Monitor and evaluate performance through call monitoring, role-playing, and performance metrics, providing constructive feedback to enhance sales skills.
    5. Product Knowledge: Ensure that our sales consultants possess a deep understanding of our products or services and can effectively communicate their value to customers.
    6. Compliance and Regulations: Educate on industry regulations, compliance requirements, and ethical sales practices.
    7. Documentation: Maintain accurate records of training sessions, attendance, and performance improvement plans.

    Stay abreast of industry trends and best practices in sales training and incorporate them into our training curriculum.

    Requirements:

    1. 2+ years' experience in sales training within a BPO or contact centre environment.
    2. Strong understanding of sales methodologies and techniques.
    3. Excellent presentation and communication skills.
    4. Ability to motivate and inspire sales teams.
    5. Proficiency in using training tools and technology.
    6. Detail-oriented with excellent organizational skills.
    7. Patience and the ability to provide constructive feedback.
    8. Certifications in sales training or relevant field a plus.

    If you have a passion for sales and a knack for teaching and motivating others, we invite you to apply for the Sales Trainer position. Help us develop a high-performing sales team and drive business success through effective training and coaching.

    Essential Skills

    Compliance Training, Learning and Development, Product Training, Sales, Training & Development

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