Customer Office Assistant - Fourways, South Africa - StaffCentral Consulting

Thabo Mthembu

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Thabo Mthembu

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Description

Job Duties/Responsibilities will include:


  • Answer all incoming calls
  • Transfer all enquiries to the relevant department
  • Welcome visiting customers
  • Introducing new customers to Business Development team
  • Communicate with customers if there is a delay on stock or if the company is unable to fulfill orders
  • Filing of documentation
  • Assisting customers with profile registration documents for the Debtors department
  • Accepting payments from customers i.e. EFT or Credit card machine for Debtors processing
  • Document credit card payments accurately and daily
  • Loading credit note requests on system
  • Communicating back orders to Procurement
  • Communicating important information to customers if needed
  • Pulling signed invoices or proof of payments for the Debtors department when requested
  • Matric / Diploma
  • Minimum of 2 years experience in a similar role
  • May be required to work overtime when needed
  • Bubbly nature
  • Hard worker
  • Organized

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