Senior IT Technician - Pinelands, South Africa - Metacom (Pty) Ltd
Description
We are seeking a Senior IT Technician to work within the Engineering team to provide IT support to the company as a whole.
Duties would include, but not be limited to:
- Installation of new Desktops, Notebooks, Printers, Operating Systems and Hardware
- Maintenance, troubleshooting and upgrading of computer hardware, software, networks, and peripheral equipment
- Managing and maintaining the Microsoft Operations environment, including Managing user accounts and access levels, including creating and deleting accounts, resetting passwords, and controlling access to sensitive data and systems
- Maintaining Servers and Workstations in a Microsoft and Linux Domain
- Developing and implementing IT policies and procedures related to desktop computing, including security and data management
- Coordinating with other IT professionals, such as network engineers and system administrators, to ensure a seamless and integrated IT infrastructure
- Microsoft Exchange
- Networking (cabling, DHCP, static IPs, wireless setup and support)
- Perform PC rollouts
- Provide technical installation support for Office and Windows environments
- Provide basic Document Management support
- Install and maintain automated backup and antivirus software
- Ability to troubleshoot issues related to Office 365 services, including connectivity, authentication, and synchronization issues.
Minimum technical requirements:
- A+ Certification
- N+ Certification
- Microsoft Office
- Microsoft Windows
- Antivirus Software (various)
- Remote tools VNC, Teamviewer etc
- Backup Procedures
- Network protocols TCP/IP
- Installation of GSM devices
- Installation of ADSL Routers and Wireless Access Points
- IP Subnetting
Additional Skills a bonus:
- Any Microsoft certification
- Linux experience
- Cloud Environments
- AV Systems
- Familiar with Office 365 environment management
- Proficient in UT or any FPS
- Familiar with Pastel Accounting and VIP Payroll
Personal Attributes:
- Remain flexible, function under pressure and maintain a positive attitude and work performance in a variety of circumstances
- Have the ability to work within a team, but also independently
- Take responsibility for staying up to date with the latest trends and developments
- Be willing and keen to share information
- Have good communication skills
- Have a natural tendency to be selfdriven and highly selfmotivated with a sense of pride in their work
- Show initiative
- Have a strong sense of integrity, and is open, honest and ethical in everything they do
- Be able to accept constructive criticism
- Providing guidance and training to junior technicians, including reviewing work and providing feedback and guidance to ensure that standards are met
Job Types:
Full-time, Permanent
Application Deadline: 2023/02/21
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