Customer Service Representative – Nights - Cape Town - TTEC

    TTEC
    TTEC Cape Town

    1 week ago

    Default job background
    Customer Service / Support
    Description

    About the Role

    We are seeking a highly motivated and compassionate Customer Service Representative to join our team in Cape Town, South Africa.

    As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences while working on site. Your passion for helping others will shine through as you answer incoming communications from customers, conduct research to provide answers, and find resolutions for their issues.

    You will work closely with our global team of curious lifelong learners who are guided by our company values. Our inclusive culture and community-minded organization prioritize your career and professional development.

    In this role, you can expect:

    • A supportive environment that encourages growth and learning
    • An inclusive culture where giving back is encouraged
    • A global team of passionate individuals who share our company values
    • A healthy benefits package based on your position, including PTO, tuition reimbursement, and health and wellness incentives

    Your Qualifications

    To succeed in this role, you will need:

    • 6 months or more of customer service experience
    • A high school diploma or equivalent
    • The ability to recognize, apply, and explain product or service knowledge
    • Computer experience

    About TTEC

    TTEC is a leading business process outsourcing (BPO) company that specializes in making customers happy. We have been helping companies build engaged, pleased, and profitable customer experiences since 1982.

    Our mission is to deliver exceptional customer experiences powered by our combination of humanity and technology. We pride ourselves on being an equal opportunity employer and strive to reflect the communities we serve.



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Customer service representative – nights