Compliance Manager - Johannesburg, South Africa - FirstRand

FirstRand

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

Job Description

To ensure there is implementation of the Group's compliance frameworks and programmes in consultation with business ensure conformance and adherence with regulations and delivers through a team of Compliance resources/specialists.

Ensure adherence of organisation policies and procedures, especially regulatory and ethical standards.

Perform regular audits, design control systems and help to design and implement company policies.

Deliver against operational and cost targets
Prioritise resource allocation to minimise and reduce wastage
Monitor costs for the financial year according to the operational plan
Allocats and approvs expenditure
Review cost reports and resolves or explains variances to the budget
Identify, control and escalate potential risks that may lead to increased costs
Manage costs or expenses within approved budget to achieve cost efficiencies
Provide input into the budgeting process and monitor utilisation for the financial year according to the operational plan
Produce or review budget reports to make sure they accurately reflect work activity
Ensure financial documentation is maintained to support accurate record keeping and future legislative requirements
Escalate potential budget risks that may lead to increased costs or financial losses
Present work proposals on planned activities that will require financial resources
Allocate and approves expenditure
Collate, analyse and evaluate data and information to forecast expenditure and cash flow trends and make recommendations to improve budget
Deliver customer experience excellence aligned to
Organisational values and service standards
Build professional longterm relationships with customers based on trust that builds the brand
Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
Provide customers with relevant information to keep them informed of products and service options identification of improvement opportunities
Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability
Ensure the development, alignment, mapping and implementation of endtoend processes aligned to the customer journey map
Research, enable and consult on improvements and opportunities to harness technology and platform enablement
Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy
Monitor customer feedback reports and align processes to maximise efficiencies
Analyse and interpret regulation and legislation and using a riskbased approach. Identification and risk rating of applicable laws and regulations for responsible business units
Development and implementation of compliance/legislative universe for responsible business units
Development and implementation of Compliance Risk
Management Plans (CRMPs) for core legislative and regulatory provisions
Compiling monitoring plans indicating the compliance monitoring methodology used and the frequency thereof
Compiling monitoring reports on the results of monitoring
Incident reporting, to ensure timeous escalation of compliance risks and incidents Interpret regulation and

- legislation and assist business units with practical
- implementation thereof

Advise and provide guidance to management on systems, policies, processes and controls implemented to enable compliance
Research and communicate applicable legislative developments to all stakeholders Assist with the promotion of a culture of compliance and awareness and actively participating in compliance projects and

- training initiatives

Provide training on regulatory requirements to channels
Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
Ensure implementation of relevant policies, governance and practice standards across the business
Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
Ensure compliance is adopted in terms of systems and procedures as laid out by organisation and review in response to audit findigns and changes
Develops an understanding of risks and risk management approaches
Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks
Educates others and makes suggestions for improvements
Networks and participates in specialist risk forums where required
Provide input into the development of the business area tactical strategy in achievement of the overall business trategy
Develop and implement an area operational plan in achievement of Business objectives
Responsible for implementing and enforcing the organisation's or business units' compliance program
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