Team Leader - Durban, South Africa - Logic 360 Group

    Logic 360 Group
    Logic 360 Group Durban, South Africa

    1 week ago

    Logic 360 Group background
    Full time
    Description
    Key Performance Areas
    • Accountable for the team in various branches
    • Builds and develops resources and environment to enable the team to achieve its desired objectives.
    • Looks after various operators in different departments
    • Responsible for the facilitation of a team's outcome.
    • Facilitate the process of removing obstacles
    Customer
    • Ensures that the team attends to customers, understands what matters to the customers and effectively delivers against those demands.
    • Ensure that the team takes ownership of every demand and provides customers with immediate responses.
    • Proactively conduct needs analyses at every customer interaction and identify sales opportunities and provide solutions accordingly.
    People
    • Manage staff leave, hours of work, overtime and movement of staff to proactively source new business.
    • Coach upskills and support staff to achieve their individual and collective sales targets.
    • Put proactive sales plans and ensure that plans are clearly defined and the team is aligned and ensure swift execution and measure the output.
    Finance
    • Manage staff overtime, Manage Fleet costs for vehicles used for proactive sales activities.
    • Ensure that the team produces the required financial outcomes by achieving the set sales targets.
    • Implement cost containment measures to closely manage business/operational expense such as stationery costs, maintenance and replacement of office equipment, office refreshments/groceries, etc. thereby preventing any wasteful expenditure in the branch
    Process, Risk, Regulatory & Compliance
    • Ensure that the sales team adheres to the laid down processes and procedures at all times.
    • Ensure that the Staff Manual is made available to staff and that it is read and understood by all staff.
    • Ensure full compliance of all new business at origination.
    Qualifications
    • National Diploma/NQF level 6 qualification in Business Studies or equivalent.
    Experience
    • 3 / 5 years of sales experience from Banking or Financial Services environment, 3 of which must have been in the leadership role.
    • Report Writing, Computer Literacy, MS word, Excel, PowerPoint, Outlook
    The successful applicant must
    • Be able to lead, motivate, and inspire the team to be engaged and committed to their job and be driven to achieve success.
    • Knowledge of banking services and what is being offered in the market.
    • Business acumen and business management skills
    • Have a drivers License