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  • Client Manager - Johannesburg - wePlace

    wePlace
    wePlace Johannesburg

    4 weeks ago

    Default job background
    Description

    Client Manager

    This is a dynamic role that requires assisting the company with client management. The ideal candidate will have strong administration and operations skills, as well as excellent time management and communication abilities.

    Key Responsibilities:

    • Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner.
    • Build and maintain strong relationships with clients, developing a deep understanding of their needs, challenges, and goals.
    • Collaborate with other internal teams to ensure smooth client onboarding and ongoing account management.
    • Identify and capitalize on opportunities to upsell and cross-sell products or services to existing clients.
    • Manage and track client engagement and satisfaction, proactively addressing any issues or challenges that arise.
    • Prepare and present regular reports on client performance and revenue growth to management.

    Requirements:

    • Degree (preferred but not required)
    • Some experience in client management or account management
    • Excellent communication and interpersonal skills
    • Strong organizational skills, with the ability to manage multiple clients and projects simultaneously

    Salary Range:

    $60,000 - $80,000 per year


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