external support - Johannesburg, South Africa - Worxs4u

    Worxs4u
    Worxs4u Johannesburg, South Africa

    Found in: Talent ZA 2A C2 - 2 weeks ago

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    Description

    Qualifications:

    • Bachelors degree in mechanical engineering, Fluid Control Engineering, or a related field.
    • At least 3 years proven experience in a sales support role within the fluid control or hydraulic industry
    • Strong technical knowledge of fluid control systems and hydraulic components
    • Excellent communication and interpersonal skills
    • Ability to work collaboratively in a fast-paced and dynamic team environment

    Responsibilities:

    • Customer Engagement: Collaborate with external sales representatives to understand customer requirements and provide technical support related to fluid control and hydraulic systems
    • Product Knowledge: Develop a deep understanding of our fluid control product line, including hydraulic components, to effectively communicate features and benefits to customers
    • Sales Material Development: Assist in the creation of sales collateral, technical documents, and product presentations to support external sales efforts
    • Order Processing: Manage the order processing workflow, ensuring accuracy and efficiency in order fulfilment
    • Technical Troubleshooting: Address customer inquiries and technical issues, providing solutions and escalating when necessary to ensure customer satisfaction
    • Market Analysis: Stay informed about industry trends, competitor activities, and customer feedback to contribute to strategic decision-making
    • Training: Conduct training sessions for external sales representatives to enhance their product knowledge and selling skills

    Benefits:

    • Competitive salary
    • Commission and bonus opportunities
    • Comprehensive health and dental benefits
    • Retirement savings plan
    • Professional development opportunities
    • A collaborative and innovative work environment

    Note: Only shortlisted candidates will be contacted for further evaluation. We appreciate all applications, but we are unable to respond to individual inquiries regarding application status.