Account Manager - Johannesburg, South Africa - Drop Zero Digital

Description

Who are we?

At Drop Zero Digital, we're not just building an agency but we're crafting a haven for the ambitious and the innovative.

What we're looking for: Account Manager

As our Full-Time Account Manager, you'll be at the forefront in our client relationships. This role isn't just about managing communications; it's about owning them. You'll be the guiding force, ensuring our clients' journeys are seamless.

Your Mission:

• Lead and inspire a team, managing 5-7 high-value eCommerce clients.
• Develop and execute innovative email marketing strategies using Klaviyo, setting new benchmarks for client success
• Collaborate with a talented team of Copywriters and Designers to create impactful campaigns.
• Ensure excellent client communication to drive satisfaction and ROI, while also generating ideas and creating brief overviews for client flows.
• Conduct quality checks for designs to ensure they meet standards, including reviewing product titles and ensuring consistency.

Sounds Like Your Dream Job?

Here's how to leap into this exciting opportunity:

• Fill out our hiring form.
• Show your prowess in a practical test (up to 2 hours, part of the application process).
• Impress us in a quick call to explore our mutual fit
• Ace the second interview with more situational questions to test you under pressure.
• 1 Week Paid Trial to ensure it works both ways

Questions, issues, or feedback? We're here for you.

Drop Zero Digital Hiring Team

Requirements

We Need You to Have:

• At least 1 year of experience in client-facing/customer service and project/team manager roles, demonstrating your marketing flair.
• Availability Mon-Fri. Can choose one between these two shifts.
• 8am to 4pm UK Time with ocassional calls up to 7pm UK Time (You can slide your shift)
• 12pm to 9pm GMT with ocassional calls up up to 11pm GMT (You can slide your shift)
• Fluent English skills and previous remote work experience.
• Familiarity with Trello, Slack, and G-Suite. Experience using Klaviyo is a plus
• A results-driven mindset with exceptional attention to detail.
• Quick learning and adaptability skills.
• A laptop or PC with a stable internet connection and a professional workspace.

Benefits

What's in It for You?

• Start your journey with us at a competitive salary of $850 - $950 per month, with room to grow.
• Performance bonuses for creativity, client satisfaction, and successful upselling.
• A chance to grow with an emerging agency, with potential roles in marketing, management, and sales.
• Work closely with our visionary owner and contribute to our vibrant, multinational brand portfolio.