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- Matric plus recognized Trade or Business Certificate or Diploma
- Min 1 - 3years experience in an administrative leadership environment
- Must have an excellent command of MS office packages
- Knowledge of ERP & Syspro essential
- Drivers License
- Minimum of 3 Years experience in a similar role
- Strong Excel skills
- Must be self driven, deadline orientated with the ability to work in a high pressure environment
- Telephonic orders and buy outs
- Drawing up of quotations and generating invoices
- General office duties
- Establish and maintain relationships with individual or business customers and provide assistance with problems these customers may encounter
- Internal sales support
- Adhere to procedures for custody or control of assets, records and stock to ensure safekeeping
- Review collection reports to determine the status of collections and the amounts of outstanding balances
- Supervise the work of office, administrative or customer service employees to ensure adherence to policy and procedure, quality standards, deadlines, correcting, reporting errors or problems
- Provide employees with support in handling problems or in resolving escalated complaints or disputes
- Discuss workflow problems with branch personnel to identify causes and issues and to work on resolving problems
- Adhere to all reasonable and lawful instructions given by management