Administrator Project Manager - Johannesburg, South Africa - Nedbank
Description
Job Family- Information Technology- Career Stream
- IT Operations
- Leadership Pipeline
- Manage Self: Operational
- FAIS Affected
Job Purpose - To execute assigned work tasks; to ensure the stability and availability of the Enterprise Systems Management Tools within the specific area of responsibility; including the provision of advise; guidance and support to customers and technical staff; following defined procedures and standards; in line with Nedbanks business strategy.
Responsibilities:
- Screening incoming telephone calls.
- Diary management.
- Typing of letters, reports, and presentations.
- Liaise with IT Department in respect of PC equipment repairs/replacement on behalf of Internal Assessors.
- Maintaining a good relationship with panel service providers by assisting with queries.
- Collation of Internal Assessor monthly expense submissions.
- Distribution of incoming and outgoing correspondence.
- Processing of staff intake/exit documentation for HR administration.
- Monitor action points in respect of Assessing/Claims queries.
- Prepare all relevant submissions to the monthly Supplier Committee Meeting.
- Coordination of arrangements in respect of meetings and taking of minutes.
- Coordination of arrangements in respect of national travel for managers and internal loss adjusters.
- Coordination of arrangements in respect of annual visits to Loss Adjusters/contractors.
- Maintain an effective filing system.
- Assist Group Forensics Department when required.
- Daily updating of all relevant entries for the Assessing dashboard.
- Developing real time AOM indicators in terms of the daily management and adherence by the individual internal assessors.
- Collating the monthly internal assessor performance statistics.
- Providing all relevant monthly MIS for reporting at Manco meeting.
- Collation and submission of Change Requests to IT area for all new development requirements.
Job Responsibilities Continue
People Specification
- Essential Qualifications
- Matric.
- A Secretarial / Administrative Diploma / qualification with sound administrative experience.
- BSc or Diploma in information systems.
- Minimum Experience Level
- At least 3 years support role experience and/or extensive appropriate work experience.
- Data analysis experience.
- Short term Insurance experience would be an advantage.
- Knowledge of claims and loss adjusting would be an advantage.
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Microsoft Office
- Relevant regulatory knowledge
- Business writing skills
- Information Technology concepts
- Role relevant related technologies
- Multiple operating system
- Computer Literacy
- Performance monitoring and tuning
- Behavioural Competencies
- Continuous Learning
- Collaborating
- Customer Focus
- Initiating Action
- Work Standards
- Managing Work
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