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- Make calls and send emails to customers to get them to pay their outstanding debt.
- Collect payments from customers.
- Resolve disputes.
- Negotiate payment plans and settlement agreements.
- Explain IWG payment policies to customers.
- Investigate cases for small claims against non-paying customers.
- Engage and support external debt collection agencies.
- Take responsibility to bring all cases in the portfolio to a conclusion.
- Track case status and ensure all systems are updated.
- Perform other duties and projects as assigned.
Collection Specialist - Eastern Cape - Free State - Gauteng - KwaZulu-Natal - Limpopo - Mpumalanga - North West - Northern Cape - Western Cape, South Africa - IWG PLC
IWG PLC
Eastern Cape - Free State - Gauteng - KwaZulu-Natal - Limpopo - Mpumalanga - North West - Northern Cape - Western Cape, South Africa
Found in: beBee S2 ZA - 1 week ago
Description
What you will do