Pharmacist Assistant QPB - Wes-Kaap - Clicks Group Limited

    Clicks Group Limited
    Clicks Group Limited Wes-Kaap

    1 week ago

    Clicks Group Limited background
    Accounting / Finance
    Description

    Pharmacist Assistant

    Job Summary: We are seeking a skilled Pharmacist Assistant to provide pharmaceutical care services and perform day-to-day dispensary administration according to our Standard Operating Plans (SOPs). The ideal candidate will focus on administering scripts to ensure patient satisfaction.

    About the Role:

    Responsibilities:

    • Interact with customers in a professional manner, maintaining confidentiality within SOPs and agreed timelines.
    • Administer scripts and related claiming/capturing procedures accurately and efficiently.
    • Manage profiles worked on, ensuring accuracy and completeness.
    • Interact with healthcare professionals as needed.
    • Solve problems and follow up on queries.

    Duties:

    We require:

    • Customer interaction via telephone or other means regarding medication and Healthcare Services.
    • Accurate capturing of scripts received at the Central Pharmacy centre.
    • Handling of queries regarding prescriptions.
    • Patient Profile management.
    • Assistance with Chronic authorizations.
    • Liaison with all other departments.
    • Ad hoc requirements as per operational needs.

    Requirements:

    You must possess:

    • Knowledge of SAPC and relevant legal guidelines.
    • A sound understanding of the chronic authorization process and procedures.
    • Customer service orientation.
    • Ethical working practices and compliance.
    • Proficiency in MS Office.
    • Bilingual skills, with English being one of the required languages.
    • The ability to work with patients and adapt to various departmental duties.
    • Initiative to provide patient satisfaction.
    • Adaptability.
    • A positive attitude.
    • The ability to work under pressure.
    • Alignment with our Principles and Values.
    • Excellent working relationships with people.
    • Delivering results and meeting customer expectations.

    Experience and Education:

    Successful candidates will have:

    • A minimum of 1 year of experience in a Pharmacist Assistant Post-Basic role.
    • A Further Education and Training Certificate in Pharmacist Assistance.


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