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    Trainee Manager - Phalaborwa - Cashbuild

    Cashbuild
    Cashbuild Phalaborwa

    2 weeks ago

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    Description

    Job Description

    The Trainee Manager will assist the Store Manager in managing a retail store, ensuring compliance with company standards and achieving business objectives. The role requires strong leadership, administrative, and human resources skills, as well as ability to work under pressure and manage stock, cash, and fixed assets effectively.

    Key Responsibilities

    • Assist the Store Manager in developing and implementing a store business plan aligned with company strategy.
    • Manage stock, cash, and fixed assets, including controlling shrinkage, managing debtors and RD cheques, and maintaining physical measures.
    • Implement and maintain customer service standards, including customer audits and loyalty programs.
    • Recruit, induct, and train employees, as well as manage manpower requirements and employee relations.
    • Ensure safety aspects are managed in line with local legislation, including reporting incidents and recording all incidents.
    • Maintain housekeeping and merchandising standards, as well as implement and maintain correct planograms.

    Requirements

    • Grade 12 with at least 2 years of retail management experience.
    • Valid driver's license and ID or valid work permit (local).
    • Strong accounting, leadership, administrative, and human resources skills.
    • Ability to work under pressure and manage stock, cash, and fixed assets effectively.
    • Computer literacy (basic computer literacy) and own transport and cell phone.

    Leadership Qualities

    • Establishes clear and compelling outcomes for area of responsibility.
    • Develops appropriate action plans to achieve established outcomes.
    • Motivates employees to achieve departmental outcomes.
    • Proactively identifies and addresses issues and risks within own department.

    Performance Management

    • Follows through on commitments made and delivers on them to achieve set objectives and targets.
    • Takes accountability for own and subordinates' actions and implements corrective action where required.
    • Defines clear and stretching department goals and standards in line with strategic initiatives and objectives.
    • Implements and manages appropriate control mechanisms to ensure department objectives are achieved.

    Communication Skills

    • Assesses the needs of the audience to deliver appropriate message and content.
    • Applies communication strategies to ensure inputs from role players are discussed and acted upon.
    • Actively shares information and ideas, and encourages others to share their views and concerns.

    Collaboration and Influence

    • Recognises conflict among team members and deals with it effectively.
    • Identifies and improves communication to bring conflict within the team into the open and facilitate resolution.
    • Makes concerted effort to collaborate and build rapport with internal stakeholders in finding solutions to situations leading to conflict and misunderstanding.

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