Administration Clerk - Pretoria, South Africa - Fidelity Services Group
Description
Fidelity Cash Solutions - CashMaster, Waltloo
Reporting to:
Risk Analysis Manager
A vacancy exists for an Admin Clerk / PM Co-Ordinator for Fidelity CashMaster in Waltloo reporting to the Risk Analysis Manager.
The main purpose of the position is to provide co-ordination, administrative support as well assist with the day to day administrative processes and procedures in the Operations Department.
***Minimum Requirements
- Matric / Grade 12 / National Senior Certificate
- Administrative qualification will be advantageous.
- At least 3 Years' experience as an Administrator/Personal Assistant reporting to Senior Management.
- Outstanding customer service skills
- Excellent technical, problem solving and analytical skills
- Advanced Excel, MS Word and Power Point proficiency.
- Strong written and oral communication skills
- Ability to work independent and part as a team
- Ability to work under pressure and meet targets and deadlines
- Able to work effectively in a complicated environment with mínimal management guidance/supervision
- Attention to detail
- Ability to resolve conflict effectively.
- Highly motivated and enthusiastic.
KEY PERFORMANCE AREAS:
- Assist Technicians with PM's
- Coordination of data between CashMaster and Clients.
- Office administration and general Administrative duties.
- Minute taking at selected meetings and engagements.
- Maintaining of strict confidential protocols regarding correspondence and communication.
- Liaising with different levels of management and act as ambassador of the Fidelity CashMaster business specially with clients
- Consolidate management information and reports.
- Compiling daily, weekly and monthly reports.
- Typing of documents, reports and preparation of data
- Assisting in queries and day to day coordination of operational tasks related to area of responsibility.
- Strong Timeline Management
CORE COMPETENCIES
- Ability to maintain confidentiality and handle office matters with utmost professionalism.
- Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
- Above average report writing skills.
- Organizing skills.
- Initiative skills.
- Time Management skills.
- Attention to detail
- Team player.
- Selfdevelopment
- Selfmotivated & Independent operator.
- Deliveryorientated and deadlinedriven
- High emotional intelligence (EQ) required.
- Professional interpersonal communication (written and verbal).
- Able to function in an unstructured environment.
- Build relationships across the business
- Ownership and accountability and decision making skills.
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