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  • Shop Assistant - Thohoyandou - Clicks Group Limited

    Clicks Group Limited
    Clicks Group Limited Thohoyandou

    2 months ago

    R80,000 - R120,000 (ZAR) per year *
    Description

    Listing reference: 021345

    Listing status: Online

    Apply by: 11 September 2025

    Position summary

    Industry: FMCG & Supply Management

    Job category: FMCG, Retail, Wholesale and Supply Chain

    Location: Thohoyandou

    Contract: Fixed Term Contract

    EE position: Yes

    About our company

    Clicks Group

    Introduction

    To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

    Job description

    Job Objectives:

    • To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
    • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
    • To ensure the safe handling of cash at all times.
    • To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
    • To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
    • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
    • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
    • To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
    • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

    Knowledge:

    • Basic maths calculations
    • Retail/FMCG background and understanding of merchandising and promotions principles
    • Understanding of stock management procedures
    • Knowledge of customer service excellence

    Skills:

    • Planning and organising skills
    • Problem-solving skills
    • Strong customer orientation
    • Good communication skills
    • Computer literacy
    • Numeracy skills

    Competencies:

    Essential:

    • Relating and networking
    • Following instructions and procedures
    • Delivering Results and Meeting Customer Expectations

    Desirable:

    • Working with people
    • Persuading and Influencing
    • Planning and Organising
    • Coping with Pressures and Setbacks

    Minimum requirements

    Experience:

    • Desirable: experience in a customer facing role within a retail/FMCG store operations environment

    Education:

    • Essential: Grade 12
    • Desirable: Maths 50% and English 50% at Grade 12 level
    * This salary range is an estimation made by beBee
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