The Call Centre Manager will be responsible for overseeing daily operations and ensuring exceptional customer service. · Provide effective leadership to the call centre team. · Oversee day-to-day operations of the call centre. · Implement quality assurance programs to monitor cus ...

The Contact Centre Manager is responsible for delivering high standards of service to customers by making the most effective use of Contact Centre staff and technology resources. · The manager assists Operations Managers with real-time issues while promoting continuous learning i ...

Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. · ...

The Contact Centre Manager is responsible for delivering high standards of service to customers by making the most effective and efficient use of Contact Centre staff and technology resources to monitor, analyze and plan improvements to the overall Contact Centre performance. · ...

We are looking for a Call Centre Manager to help lead and scale our operations from Johannesburg. · ...

+Job summary · As a Call Centre Manager at Quantanite you will play a pivotal role in driving operational excellence ensuring seamless service delivery and enabling client success. · +Bullet pointsOperational Excellence & Performance Management: Oversee multiple high-volume opera ...

We are seeking a Centre Manager to manage the building by optimizing all trading opportunities, including lease agreements, · and ensuring that the portfolio's financial performance remains sound and optimizing the building's income stream. · Budgeting: Income & Expense ControlBu ...

The above position is vacant to manage a very large Shopping Centre in Midrand. · Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered · Ensuring the posting of Security Officers on site is done timeously. · ...

The business specialises in identifying under-performing retail assets and transforming them through disciplined, · hands-on asset management. · ...

The client is appointing a Centre Manager for a retail centre based in Carletonville. · Regular site inspections. · Proactive management of building fabric, plant and equipment, preventative maintenance planning. · ...

A professional and well-presentable Afrikaans speaking female is required for the position of Shopping Centre Manager in Bryanston. The candidate should have recent proven work experience in Commercial / Retail Property Management and be able to travel to Lynnwood once per week. ...

The Head of the Managed Services Operations Centre (MSOC) will lead and manage the Managed Services Operations Centre, ensuring exceptional service delivery in line with client needs and business objectives. · Oversee day-to-day operations of the Managed Services Operations Centr ...

We are seeking an experienced Call Centre Manager to lead our customer service operations in Johannesburg. · ...

Raizcorp seeks a highly competent centre manager for a successful centre in Sandton. The position involves managing programmes, ensuring compliance and accurate reporting. · ...

We are seeking an experienced Campaign Manager to join our team at Intellibpo. · ...

We are seeking an experienced Campaign Manager to join our team at Intellibpo. · ...

The Shared Service Centre Manager is responsible for defining, implementing and managing administrative processes to ensure the effective management of back-office HR Administration.• Ensure accurate implementation and maintenance of the AGL Community data platform · • Maintain a ...

The Head Manager is responsible for leading and optimizing multiple Shared Services functions ensuring people process technology and strategy are aligned to deliver strong operational outcomes revenue performance productivity improvements enhanced customer engagement. · ...

The Head Manager is responsible for leading and optimizing multiple Shared Services functions. · Ensures that people process technology and strategy are aligned to deliver strong operational outcomes, revenue performance, productivity improvements and enhanced customer engagement ...

Contact Centre Workforce Manager Our client in the Emergency Medical Services industry is currently looking for a Contact Centre Workforce Manager, · Develop and implement tactical operational solutions in the contact centre. · Overseeing Workforce Management (WFM), ACD/IVR, and ...

Join a dynamic and ambitious firm focused on making a huge impact on expatriate communities in terms of managing their insurable risks. · ...