Branch Manager - Durban, South Africa - Playabets KZN

Description

Job responsibilities and duties:

Able to assist in executing the promotions strategy of your branch to increase and maximise sales within the branch.

Ensuring that there is consistent and world class performance by clerks, customer service (including dealing with complaints) and operating standards.

Implementing, monitoring, and overseeing the rostering of the clerks of the branch. Responsible for the administrative functions of the branch, ensuring compliance on all levels. Ensuring compliance with policy and procedures of the company. Ensuring branch compliance with FICA legislation. Ensure branch compliance with the KZN Gambling Act, regulations, and rules. HR management, including ensuring all related administration is in place when disciplining staff. Branch cash management.

Reporting and assisting in resolving any operational issues to ensure the smooth running of day-to-day operations within the branch and maintaining the required operating standards within the branch related but not limited to Staffing, computer equipment, display equipment, branch connectivity, printers, televisions, branch furniture etc.

Required:
Matric. Relevant tertiary qualification. Strong PC skills (Outlook, MS Word and Excel, Gmail). Must be energetic and be prepared to work retail hours. Financial acumen. Strong problem-solving skills due to the fast-moving environment and complexities of the business. Effective communication with customers, staff, and management. Strong leadership skills with the ability to lead, manage, drive, and discipline a team of staff members. Industry knowledge is not necessary, but it would be beneficial. At least one or more years sales experience in a managerial position. Proven sales track record - boosting productivity, etc. Own vehicle and a valid driver's licence are not required but it is preferred. This position is for our stores in the Kwa-Zulu Natal area.
Salary is negotiable.