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    Junior Developer - Johannesburg, South Africa - Banqobi Consulting

    Banqobi Consulting
    Banqobi Consulting Johannesburg, South Africa

    1 day ago

    Default job background
    Description

    Duties and Responsibilities

    • User Support for all business applications

    Sales Logix

    Sage X3

    Integrations

    MS Office

    • Development and monitoring of integration between operational and financial systems
    • Translate business requirements into system functions and features and facilitate the creation of user requirements specifications
    • Design, develop, test, and implement new features and changes to current functionality to business applications as per user requirements
    • Design, develop, test, and implement reports
    • Develop end-user training material for business applications
    • SQL queries, stored procedures, functions, views, database design, SSRS, and working with data structures
    • Update and document technical processes/procedures
    • Data analysis
    • Troubleshooting: Identifying and resolving technical issues with software applications, including debugging, and diagnosing problems
    • User Support: Assisting end-users with questions, problems, or errors encountered while using applications, often through helpdesk ticketing systems or direct communication
    • Installation and Configuration: Installing, configuring, and maintaining software applications and related components to ensure they function correctly and efficiently
    • Maintenance: Performing routine maintenance tasks such as updates, patches, and upgrades to keep applications running smoothly and securely
    • Documentation: Creating and maintaining documentation such as user guides, troubleshooting procedures, and system configurations to aid users and fellow support staff
    • Training: Providing training and support to end-users and other support personnel on how to effectively use software applications and troubleshoot common issues
    • Coordination: Collaborating with the teams to address complex issues or implement changes to systems and applications
    • Monitoring: Monitoring system performance and usage metrics to identify potential issues or areas for improvement proactively

    Knowledge / Experience / Skills / Abilities

    • Above average verbal and written communication and listening skills
    • Ability to withstand pressure and provide the organization with above average services. Communication Skills: Effective communication skills are essential for interacting with end-users, colleagues, and other IT teams
    • Problem-Solving Abilities: Must be adept at analyzing complex problems, identifying root causes, and devising effective solutions under pressure
    • Customer Service Orientation: A strong customer service mindset is crucial for providing excellent support to end-users. be patient, empathetic, and responsive to user needs and concerns

    Qualifications & Experience

    • Undergraduate degree/diploma in Computer Science / software engineering / or related field
    • Programming skills that include knowledge of:

    MS SQL database - Transact SQL (stored procedures / queries / views)

    Any programming language C#, C++, Visual Basic, Java, Python etc.

    Web development (HTML, CSS)

    • Report writing skills Crystal Reports, SSRS, Power BI
    • Working knowledge of Microsoft Windows operating systems, Microsoft Windows server technology and security
    • Knowledge of financial accounting (double entry or debits and credits)
    • Hands on experience using a computerized accounting system (e.g. Sage X3, Accpac, Pastel, MS Dynamics, SAP etc.
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