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  • Fraud Consultant/Agent - Johannesburg - Isilumko Staffing (JHB)

    Isilumko Staffing (JHB)
    Isilumko Staffing (JHB) Johannesburg

    3 weeks ago

    Isilumko Staffing (JHB) background
    Description

    Job Summary:

    • Develop and implement proactive strategies to identify, prevent, and investigate fraudulent activities by efficiently managing EFT alerts and card transaction alerts.
    • Pursue reimbursement from agent banks and merchants for fraudulently processed transactions, resulting in enhanced client satisfaction and reduced departmental costs.
    • Provide clients with awareness on emerging fraud risk trends and relevant preventative measures.
    • Manage chargeback processing and token provisioning procedures.
    • Identify and mitigate application fraud risks.

    Salary: $65,000 - $85,000 per annum

    Responsibilities:

    We are seeking a highly skilled individual to join our team as a Fraud Investigator. The successful candidate will be responsible for implementing effective strategies to detect, prevent, and investigate fraud by actioning EFT alerts and card transaction alerts efficiently.

    The ideal candidate will have excellent analytical skills, attention to detail, and the ability to work in a fast-paced environment. They will also be able to provide clients with awareness on emerging fraud risk trends and relevant preventative measures.

    Key Responsibilities include:


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