Workshop Fore Man - Bryanston, South Africa - SiG Labour Corporate

Thabo Mthembu

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Thabo Mthembu

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Description

Workshop Fore Man - Sandton / Bryanston area

(Detailed CV with ID and contactable references a MUST)

Background checks will be done

WORKSHOP FORE MAN

MAIN PURPOSE OF JOB:


  • To ensure service and repair are carried out to the highest standard of quality possible to ensure customer satisfaction.
  • To ensure efficient use of material, equipment, and labour resources.
  • To control and supervise staff in the use of equipment and tools to effect repair and diagnosis of vehicle faults and service to vehicles.

RELATIONSHIPS AND PERSONAL ACTIVITIES:


  • Directly responsible to the Service Manager.
  • Responsible for technicians, apprentices, workshop cleaner/s, washbay staff, diagnostic and repair equipment, tools, gauges and measuring equipment.
  • Relationships with customers, company staff, manufacturer's representatives and other representatives', Health and Safety Officials and training authorities.

OBJECTIVES AND KEY TASKS

Improved profitability:


  • To ensure maximum effective use of equipment and labour ensuring high productivity output.
  • To ensure all chargeable materials are recorded on job cards for invoicing.
  • To ensure minimum wastage of consumable materials.

Customer Satisfaction:


  • To ensure a customer satisfying level of service and repair quality.
  • To ensure vehicles cleanliness is maintained during service and repair.

Health and Safety:


  • To ensure staff take all precautions necessary to effect health and safety in the workshop.
  • To ensure customers are protected from any possible dangers or hazards in the workshop.

LIMITS OF AUTHORITY:


  • Capital expenditure: No purchasing authority.
  • Operational expenditure: To procure equipment and tools necessary for the efficient running of the workshop, with the written authority of the Service Manager.
  • No staff appointment or dismissal authority.
  • To discipline workshop staff on routine matters.

MAIN JOB FUNCTIONS:


Staff:


  • To ensure staffs are trained to enable high levels of quality and efficiency.
  • To ensure jobs are fairly and correctly allocated to technicians.
  • To supervise tests and ensure correct use of equipment and document security.
  • Cross departmental disciplines.
  • To ensure all repair orders are correctly costed, operational numbers and defect codes are forwarded to the costing office for pricing.
  • Maintain reasonable control over sublet suppliers, using competent suppliers at the best costing and who can provide timeous delivery.

Security:


  • Ensure customer's property is secure.
  • Ensure all materials and parts drawn from the Parts Department are accounted for.
  • Ensure all equipment and documentation and materials are accounted for.

Administration:


  • To ensure progress of jobs through workshop.
  • To authorise consumable and internal parts requisitions.
  • To authorise nonproductive time spent on vehicles or in the workshop.
  • To ensure health and safety procedures are observed and always maintained.
  • To circulate new and up to date manuals and literature for new vehicles or techniques.
  • Add fixed rate units to all job cards before submission to the costing and claims department.
  • Workshop Controlling.

EXPERIENCE AND QUALIFICATIONS:


  • The ability to supervise a labour workforce.
  • The ability to assess and report on staff performance.
  • The ability to discuss and negotiate agreeable solutions to customer problems.
  • The ability to maintain personal technical knowledge and skills.

For more information please contact:

  • Yolandi Loock

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