Executive: Information System Lead - Johannesburg, South Africa - IT Ridge Technologies
Description
Key performance areas
- Partner with the shared services business units to ensure their information system requirements are fully understood and deliver the requisite functionality, aligning with the business strategic requirements.
- Ensure the business get appropriate systems support in the form of support, issue resolution and service requests.
- Adequately capacitate and manage the BI function to ensure scalable and stable reporting to the business.
- Assist and coordinate the IT reporting across the group.
- Provide project leadership/support as agreed/necessary for special projects.
- Plan & execute IT asset refresh actions in alignment to required standards.
- Ensure adequate governance, security and risk mitigation of core platforms and operations used across the group is maintained.
- Manage escalations, critical risks and operations issued through the appropriate channels.
- Maintain governance & controls on shared infrastructure.
- Engage 3rdparties and vendors that fulfil IT functions to enable and maintain the common shared platforms across the group.
- Conduct shared services supplier SLA performance & Conformance reviews whilst managing vendor relationships. Ensure services are relevant and are compliant.
- Manage the relationships and contracts with support partners and vendors, ensuring they deliver in line with expectations.
- Ensure appropriate use of IT processes, tools and methodologies.
- Define and manage an effective business continuity plan in relation to information systems functionality, ensuring information systems are adequately secured at all times
- Lead, mentor and manage the information systems support team
- Manage information system projects
- Fully understand the reporting and BI components of the information systems landscape to be able to stand in as backup for the BI & IT Business Analyst.
Experience
- Bachelor's degree or equivalent qualification in a technical discipline.
- Minimum of 8 years relevant experience.
- Microsoft Power Platform development (e.g. Power Apps, Power Automate, Power BI, Sharepoint, etc). Ideally knowledge and experience with Qlikview and Qliksense.
- Microsoft Power Platform components (e.g. Power Apps, Power Automate, Power BI, Sharepoint, etc)
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