Senior Manager - Cape Town, South Africa - HotelJobs

HotelJobs
HotelJobs
Verified Company
Cape Town, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

beBee Recruiter
Description

We are seeking a dynamic and experienced Senior Manager to oversee the day-to-day operations of a prominent historical establishment nestled in the heart of Cape Town.

This iconic site holds rich cultural significance and has been a landmark for generations.


Typical responsibilities include:


  • Recruiting, training and supervising staff
  • Promoting and marketing the business, including developing ways to attract new customers
  • Managing budgets
  • Maintaining statistical and financial records
  • Planning maintenance work, events and room bookings
  • Liaising with maintenance and other specialist contractors
  • Meeting guests and responding to complaints and queries
  • Handling customer complaints and queries
  • Ensuring compliance with health and safety legislation and licensing laws.

Skills & Qualifications

  • Proven experience as Hotel Manager or relevant role
  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
  • Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude in decisionmaking and problemsolving
More jobs from HotelJobs
See all jobs of HotelJobs