Support Technician - Pretoria, South Africa - AJ Personnel

AJ Personnel

Verified Company

Pretoria, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Main purpose of the job:

Location:

Tshwane

Key performance areas:

To provide ongoing support to end users at public health facilities on the usage of all national systems.
To provide training at health facilities and pick up points to ensure optimal and consistent utilization of the software system.
Interact with colleagues and project management to ensure fulfilment of project objectives and reporting requirements
Support timeous submission of required solution export files and reporting.
Utilising the Wits RHI operations calllog system for monitoring purposes
Monitoring the use and security of equipment at health care facility.
Managing equipment asset register.
Take ownership and accountability for tasks and demonstrate effective selfmanagement.
Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained.
Maintain a positive attitude and respond openly to feedback.
Take ownership for driving own career development by participating in ongoing training and development activities such as workshops, forums, conferences etc.
Provide information technology services that respond to client and stakeholder needs.
Build and maintain partnerships with public health facility staff; in particular the facility Manager and end users utilising the systems.

Required minimum education and training:

Required minimum work experience:

-
At least - 2 years relevant experience in software/ICT implementation.

Desirable additional education, work experience and personal abilities:

Advanced knowledge in implementing information systems is an advantage.
Ability to think and plan operationally, to liaise with people at all levels of the health facility.
Ability to analyze and interpret technical information.
Excellent communication and writing skills.
Advanced computer literacy:

MS Excel
MS Word
MS PowerPoint
Internet
Hardware and software management

Demands of the job:

Ability to train client staff on usage of the IT systems being implemented, evaluate effectiveness of the system usage retraining of Wits RHI staff and DoH staff when needed and work independently.
Travelling (Valid driver's license and ability to drive) and overtime may be required from time to time.
Must be contactable after hours for any unplanned emergencies or queries.

Communications and relationships:

TO APPLY:

-
Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV
:

Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
Note AJ Personnel is fully POPI compliant.
Note WHC, in accordance with their Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.

PLEASE NOTE:

-
AJ PERSONNEL is only responsible for the advertising of the advertisement on behalf of their client Wits Health Consortium
:

- **AJ Personnel does not have any salary or other information regarding the position.