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- Coordinate and manage various operations, including membership database management, financial management, and event coordination.
- Perform administrative tasks, such as invoicing, tracking payments, and handling membership queries.
- Assist with membership fee collection and ensure regular communication with members.
- Oversee the maintenance and development of databases, including the Glue Up CRM and communication platform.
- Develop relationships with industry associations and convention centers in Southern Africa.
- Handle membership and industry enquiries, and follow up with members to resolve concerns.
- Complete administrative protocols according to SOP procedures.
- NQ Level 7 in Operations Management, Marketing, and Communication.
- Three to five years of experience in association management, meetings, and event management, hospitality, and tourism.
- Experience working in a small entrepreneurial non-profit with minimal administrative support.
- Excellent writing, editing, and project management skills.
- Knowledge of Google analytics, GlueUp marketing automation, and email marketing platforms.
NAM 418852 - Johannesburg, South Africa - Professional Career Services
Description
Job Summary: Self-Starting Association Professional Sought for Membership Development and Operations Management
We are seeking a highly motivated and organized individual to manage the operations of our national office, develop and maintain membership, and coordinate events to build relationships with key stakeholders.
Key Responsibilities:
Requirements:
Working Conditions:
Full-time remote working position with potential for office environment. Occasional weekend work and limited travel.