Operations Supervisor: Warehouse - Northern Suburbs, South Africa - Homechoice

Homechoice
Homechoice
Verified Company
Northern Suburbs, South Africa

1 week ago

Thabo Mthembu

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Thabo Mthembu

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Description

Purpose of the role

  • Contribute positively to the most efficient flows within the DC to ensure stock is processed and despatched timeously with the purpose of wowing our customer

Scope of the role

  • All operations within the DC environment

Key Performance Areas

  • Effective and efficient management of the warehouse
  • Understand department goals and translate these into outputs for staff.
  • Manage a team and their outputs to meet set productivity targets.
  • Ability to translate outputs against time for the purpose of calculating individual and departmental UPM's (units per man hour).
  • Demonstrate advanced knowledge of SOP's across the relevant work areas.
  • Demonstrate advanced knowledge of systems functionality with both Omega and Qwix (system and scanner) to ensure user compliance as intended.
  • Ability to understand business process for the purpose of contributing to SOP's as well as correcting deviations from planned practice.
  • Identify poor performance related issues with staff and ensure timely communication of issues to staff / and or line manager for ongoing related performance issues
  • Ability to create operational excel templates across different work areas for the purpose of administering and tracking all work.
  • Ensure departmental queries closed within SLA
  • Assigning people to tasks within departments to ensure work is completed.

Talent management

  • Identify skills deficiencies and training needs
  • Facilitate with driving pulse survey initiatives to address concerns raised

Health and Safety

  • Play an active role on the Health and Safety committee as a Section 8 appointee.
  • Champion/ enforce health and safety practices as per safety standards and procedures.

Qualifications

  • Effective and efficient management of the warehouse


  • Matric Certificate/Grade 1

  • Certificate / Diploma in Supply Chain Management
  • Degree in logistics and or post graduate studies (added advantage)

Experience & Skills

  • Minimum of 3 years' experience in the warehousing industry at managerial level
  • 3 Years' experience in an automated warehouse environment
  • Proven IR (Industrial relations) skills
  • 3 Years WMS (Warehouse Management System) experience
  • Capable of developing clear and uptodate procedural processes
  • Proven materials handling knowledge
  • Intermediate Excel skills
  • Previous experience in the retail industry

Attributes & Behaviours

  • Ethical and professional
  • Selfstarter with high energy levels
  • High attention to detail
  • Excellent interpersonal skills
  • Advanced analytical, problem solving and troubleshooting skills
  • Exceptional communication skills (Both verbal and written)
  • Deadline and target driven
  • Ability to work well under pressure
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