Reservations Consultant – Fixed Term Contract - Port Shepstone
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Only for registered members Port Shepstone, South Africa
1 month ago
* This salary range is an estimation made by beBee
Job summary
We are looking for self-driven, sales-oriented Reservations Consultant to assist our Members with their booking needs. You will provide various planning and booking services, including answering customers' queries, making travel suggestions. Handling queries via phone, email, social media and/or face-to-face consultation as well as attending to assigned outbound call programmes.Responsibilities
- Attend to client queries & reservations in accordance within SLA metrics, including but not limited to: Query turnaround time Customer service survey Production Achieve targets as provided by department manager.
- Perform additional duties as assigned, including but not limited to general client queries.
Qualifications
- Matric with 2 years relevant Call Centre experience
- Experience working in sales or customer service, preferably in the hospitality or travel industry
Job description
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