Sales Representative - East Rand, South Africa - iRam (Innovative Retail Account Management)

iRam (Innovative Retail Account Management)
iRam (Innovative Retail Account Management)
Verified Company
East Rand, South Africa

1 week ago

Thabo Mthembu

Posted by:

Thabo Mthembu

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Description
As a representative, you'll have overall responsibility for a number of stores in an allocated area.

You'll be responsible for staff, and you'll work closely with other iRam's Client Account Managers and department managers from stores.


Staff Management

  • Managing, mentoring and training of staff
  • Conduct ongoing assessments of staff to ensure all service offerings are mastered.
  • Track staff Time and attendance and ensure these are within acceptable range.
  • Ensure reports are captured on relevant technology (Perigee/Tasker)
  • Ensure feedback from time captured and submitted on time
  • Conduct audits of subordinates submitted work
  • Ensuring internal company staff give the highest level of customer service to client
  • Problem solving
  • Ensure staff knowledge constantly up to date
  • Investigating and resolving queries and issues raised by staff and customers
  • Ensure feedback sent back to Line Manager on time
  • Ensure Planogram compliance by staff
  • Ensure staff adhere to predetermined call cycle
  • Identify gaps and raise with store management
  • Make sure that your staff have all the tools they need for their jobs (i.e Books, pens, data)
  • Make sure that your staff have uniform and are presentable at all times

Sales calls

  • Conduct sales calls on stores according to call cycles
  • Ensure new products are listed and ordered
  • Negotiate additional space for new/existing products
  • Coordinate and negotiate promotions/ weekend deals and markups.
  • Negotiate removal of statuses
  • Place orders
  • Provide weekly feedback to Line Manager for any issues in store
  • Build and maintain relationships with Store employees (Management, HODs, Returns clerks)
  • Attend monthly store walks with clients
  • Return stock to client warehouses on Friday with the reverse logistics team.

Inventory Management
Coordinate Inventory Counts

  • Book and perform stock counts in store
  • Implement and drive structured stock counts in stores
  • Implement Aged Stock counts
  • Ensure paperwork done according to iRam policies and procedures
Coordinate Aged Stock Upliftment's

  • Manage reverse logistics process
  • Book counts after aged Stock Uplifted
  • Ensure paperwork done according to iRam policies and procedures

Reporting and administration

SALES REPRESENTATIVE

  • Ensure all reports are completed for Perigee
  • Complete required store survey per brand
  • Ensure all ambassadors utilise Perigee
  • Ensure all Ad Hoc tasks completed on time and Feedback sent
  • Use instore push reports/ sales report to manage the portfolio
  • Create weekly planners
  • Create monthly focus areas for each brand for each of your stores
  • Give daily feedback of trade activity to line manager to identify gaps & see how the company can help you do your job

KEY ACCOUNTS ADMINISTRATION

  • Request stock files (Dispo data) from retailer.
  • Clean & validate the data
  • Run instore reports for operation team to execute in stores
  • Pully weekly required housekeeping and automated reports
  • Feedback to clients on operational executions

System Administration

  • Process and load the Dispo data into an internal IRAM system
  • Maintain and upload Master and Site files
  • Maintain system dates and background tasks on the IRAM live system
  • Maintain SharePoint folders save all work you do for ease of access by all.
    Speaker Cards Management
  • Request Speaker cards from clients based on store requests.
  • Sort out speaker cards into relevant piles
  • Disseminating speaker cards to operation team to execute in stores.
  • Feeding back to client on progress on execution instore

Aged Stock Reporting

  • Request aged stock list from retailer/supplier once a quarter
  • Isolate active lines to be uplifted and discontinued lines to be put on markup
  • Report on value of aged stock to be uplifted and marked down
  • Send insights to clients for approval
  • Capture aged stock feedback from team to Kwelanga system

Reverse Logistics

Office:

  • Check Returns Manifest for stock to be returned.
  • Check RMA's for each store being returned.
  • RMA number to be captured on Kwelanga return sticker.
  • Load vehicles.

Bollore:

  • Offloading of vehicles.
- iRam team to assist Selby and his ream by checking each item returned against RMA's.

  • One copy of the Manifest as well as one copy of each RMA to be stamped and signed by Bollore as proof of delivery, and returned to the office.

Adhoc:

  • Delivery or assisting with other vendors (Rovic, Major Tech) while in the area, if time permits.

Ad Hoc

  • Providing add on services to client on a casebycase scenario.
  • Ensure all CRM are kept in constant communication with ad hoc requests to manage expectations effectively.
  • Attend client training session as and when needed
  • Filling in for your ambassador if/when ambassador not available to carry out their duties.
-
Must have a Builders warehouse backgoround.
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Must have a functioning vehicle.

Job Type:
Permanent


Salary:
Up to R7,000.00 per month

Ability to commu
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