Car Rental Supervisor – CPT Int. Airport - Newcastle, South Africa - Time Personnel

Description

• Ability to do SHIFT WORK
• Matric (valid drivers license)
• Clear CREDIT record on the credit bureau
• Computer literate in Word and Excel
• Min 2 years supervisory experience managing staff
• Ability to multi-task in a pressurised environment
• Essential to be very well groomed and spoken
• Bilingual in English and Afrikaans

• Working under pressure managing a team consisting of car rental agents and administrators
• Extensive customer service and delivering superior service
• Meet and Greeting of Clients
• Training of staff
• Understanding all options available to clients and being available to problem solve with problems that could occur
• Dealing with clients locally and from overseas
• General administration duties linked to all areas of the business
• Ensuring excellent quality control with all vehicles
• Upselling of various products available
• BuiLding excellent relationships with clients
• Ensuring the team can work efficiently and effectively to the best top standards