Concierge - Sandton, South Africa - HotelJobs

HotelJobs

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Sandton, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

TsAfrika is recruiting for a Concierge.

As the Concierge for our Financial Services International Client, you will play a crucial role in shaping service offering.

Serving as the primary point of contact for guests and customers, your main responsibility will be to provide exceptional service excellent and cater to guests' needs, requests and requirements.

Responsibilities:

Acting as the first point of contact for clientele;
Event Management;
Guest relations;
Management of the Front of House area;
Conclude on all aspects of the post confirmation of bookings;
Customer servicerelated responsibilities from client and perform other office duties as assigned;
Log all required servicet tickets;
Timeous turnaround time;
Ensure Concierge dashboard is updated and reporting done with all stakeholders.

Requirements:

Profound use of the English language (verbal and written)
A National Senior Certificate/Matric;
2 years of experience in a Concierge role with in a business environment;
Great communication skills;
Willingness and drive to learn;
Excellent problemsolving skills;
Ability to work in a fastpaced, deadlinedriven environment;
Excellent interpersonal and communication skills, with the ability to build relationships;