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- Determine and set achievable sales targets through external/internal research and dealer consultation to optimize genuine parts.
- Manage Company Group Africa and the dealer organization to achieve sales results above budget.
- Develop/coordinate all annual incentives trips for both PARTS and SERVICE Department.
- Manage field force and Dealers to desired objectives.
- Provide an avenue for consultation and Dealer interfacing by means of feedback from mystery shopping and franchise standards audits via Regional Parts Managers and Dealer Support Centre.
- Coordinate/control all Dealer meetings including sub-committees, roadshows, launch events and individual groups.
- Monitor and support all Service/Parts Dealer Training.
- Conduct follow-up meetings by calling upon Dealers not achieving agreed results.
- Facilitate Customer (Dealer) Survey feedback and construct Action Plans to address gaps.
- Manage the operation of the department efficiently to ensure achievement of all objectives.
- Developing strategies to improve Homogenous Part Groups sales performance.
- Fostering relationships with Senior Stakeholders in the Insurance industry.
- Degree in Sales & Marketing Management.
- 5-8 years post graduate management experience/specialist position in Sales and Marketing area.
- Good understanding of financial measures and principles/Dealer Network.
- Experience/understanding of advertising business.
- Forecasting and Target setting experience.
- Computer literacy in QMF and MS Office.
- Detailed knowledge of SAP.
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- Experience/understanding of Aftersales environment.
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Group AfterSales Field Operations Manager - Sandton - Profile Personnel

Description
Group Aftersales Field Operations Manager
The future of mobility is changing. Volkswagen produces vehicles in 14 countries and delivers them to customers in more than 150 markets worldwide. Electromobility, smart mobility and digital transformation are our core topics for the future. For many millions of people, The company is the epitome of mobility- not only today, but also tomorrow.
Become part of a diverse team that supports you and with whom you can grow together and develop your potential.
Key Responsibilities
Requirements
Preferred Qualifications
About Us
Volkswagen produces vehicles in 14 countries and delivers them to customers in more than 150 markets worldwide.
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Operations Manager
Kontak Recruitment- Sandton
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Operations Manager
C40 Cities- Sandton
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Operations Manager
ClearSource- Sandton
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Operations Manager
Broll Property Group- Sandton
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Operations Manager
Broll Property Group- Sandton
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Senior Operations Manager
Workforce Staffing - Gauteng- Sandton
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Manager: Retail Operations
Alexforbes- Sandton
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Technical Operations Manager
Boardroom Appointments- Sandton
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Fraud Operations Manager
Discovery Limited- Sandton
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Operations Manager (JB4945)
Full time Kontak Recruitment- Sandton
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Operations Manager Sunninghill
Ad Hoc - 5357673- Sandton
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Ad Operations Manager
Dentsu Aegis Network Ltd.- Sandton
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Ad Operations Manager
Dentsu Aegis Network- Sandton
-
Restaurant Operations Manager
Rachelle Duncan Recruitment- Sandton
-
Hotel Operations Manager
Wild Dreams Hospitality- Sandton
-
Operations Manager – Reference RKOM
Armstrong Appointments- Sandton
-
Senior Manager Of Operations Sandton
Blue Label Telecoms- Sandton
-
Manager HR Services and Operations
JSE Limited- Sandton
-
Network Operations Shift Managers
Teliolabs Communication- Sandton
-
Relief Manager: Geochem Operations
SGS- Sandton
-
Relief Manager: Geochem Operations
SGS SA- Sandton