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    • Retail Sales Agent - cape town - Massive Diamonds Marketing

    Massive Diamonds Marketing
    Massive Diamonds Marketing cape town

    1 month ago

    Default job background
    Description

    About Us

    Our passion lies in delivering exceptional customer experiences, offering great products, and creating a welcoming store environment with outstanding service from our team members.

    Job Description:

    We seek highly motivated and friendly Retail Sales Assistants to join our team. This is an excellent entry-level opportunity for individuals with a high school diploma and South African ID. Although prior retail experience is not required, it is advantageous, as we provide comprehensive training in FAIS, Compliance, and FICA regulations.

    Key Responsibilities:

    • Customer Service: Provide high levels of customer satisfaction; find merchandise for customers, respond to inquiries, and promote a positive shopping experience.
    • Product Knowledge: Be knowledgeable about our product assortment to inform customers.
    • Sales Support: Assist customers directly with purchases; accurately ring up merchandise while maintaining a clean and visually appealing store environment.
    • Inventory Management: Stock shelves, maintain inventory levels, and present products in an attractive manner.
    • Compliance: Adhere to organizational policies and procedures, including those related to FAIS, Compliance, and FICA regulations.
    • Teamwork: Collaborate effectively with the team to achieve store objectives and ensure a seamless shopping experience.

    Requirements:

    • Education: Matric or equivalent.
    • Identification: Valid SA ID.
    • Skills: Excellent communication and interpersonal skills.
    • Attitude: Friendly, approachable, and willing to learn.
    • Motivation: Enthusiastic and motivated with a desire to work in a team-based environment.

    Training Provided:

    • FAIS Training: Extensive training in the Financial Advisory and Intermediary Services Act regarding retail financial products.
    • Compliance Training: In-depth understanding of compliance requirements and best practices within retail.
    • FICA Training: Training in the Financial Intelligence Centre Act and its applications within retail transactions.

    Why Join Us?

    • Professional Development: Gain valuable experience and skills in Retail and Customer Service.
    • Supportive Environment: Team-oriented, supportive working environment with opportunities for career growth.
    • Competitive Compensation: Receive a competitive salary and performance-based incentives.
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