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    Area Service Manager- Wilmington, MA - Worcester - Trane Technologies

    Trane Technologies
    Trane Technologies Worcester

    2 weeks ago

    Default job background
    Construction / Facilities
    Description

    Area Service Manager Role

    The Area Service Manager will oversee the installation and implementation of new equipment or services contracts, providing leadership for all activities. This includes supporting sales through contract pricing on parts and service, field service coordination, technician management, invoicing, and collections.

    Key Responsibilities:

    • Oversee the service coordination function to respond efficiently to customers and ensure technicians are trained and skilled to service customers.
    • Effectively attract, coach, counsel, train, and develop all service employees, driving continuous improvement through performance management processes.
    • Maximize cash flow by ensuring invoices are generated immediately upon completion of work, managing expense budgets, and increasing utilization of the service team.
    • Ensure environmental, health, and safety compliance within the service team and provide training to ensure a safe and productive work environment.

    Requirements:

    • Bachelor's degree in engineering, engineering technology, business, or equivalent from a four-year college or university preferred.
    • Minimum of four years' experience in an industrial sales business setting, with at least three years' experience managing teams, processes, and budgets.
    • Knowledge of Salesforce is preferred.
    • Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included.

    Benefits:

    • Competitive compensation package including base pay and incentive plan.
    • Comprehensive benefits and programs, including health insurance, holistic wellness programs, fertility coverage, adoption/surrogacy assistance, 401K match, paid time off, volunteer leave, parental leave, educational and training opportunities, tuition assistance, and student debt support.

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