Business Support Manager - Cape Town, South Africa - BYC AQUA SOLUTIONS

Description

Job Title:
Business Support Manager

Job Type:
Permanent

Location:
Cape Town

About Us
BYC is a company servicing all global regions with a vast client base. Operating for many years,
BYC provides support to our clients by ensuring your customer delivery is aligned to your brand.
As a company, BYC is passionate about the customer experience whether internal or external.
Our large team provides dedication and professionalism in every interaction.


The Role

The primary function of the role is overseeing the daily operation of the BYC business through managing entire administrative function of the business.

The Business Support Manager would be the first contact with all vendors to provide and obtain the necessary information.

The production of Management Information and direction to staff are important to the development of the business and would play an important part of the incumbents' responsibilities.

The Business Support Manager provides support and direction to staff and decides on the improvement strategies that may be employed in the growth of the business.

Responsibilities of the role Includes but not limited to:

• Carrying out training for staff improvement and bringing recommendations for business improvement.
• Support the budget, the auditing process, the training, and the coordination of projects.
• Manage all financial elements of the organization inclusive of the invoicing processing.
• Device ways of tracking improvements in the business.
• Supervise the team of business support staff.
• Responsible for providing quality service for facilities management.
• Work with the management team on fiscal strategic planning
• Monitors actual performance and compares it with the business target.
• Responsibility for coordinating systems involving technical and informational base of the business.
• Expected to maximize his/her proficiency in working on all aspects of the financing and the strategic planning for the support of the business.
• Responsible to develop methods of dealing with the challenges he/she is faced with while carrying out his/her daily activities.
• Understand and manage legal obligations relating to contractual relationships with client and ensure that the obligations are met.
• Maintaining contact with vendors and establishing a good relationship with them for the progress of the business

What are we looking for?

You will be a highly self-motivated individual with a strong blend of communications, business process skills, analytical acumen with a genuine interest in improving business process and customer experience with clients.

Skills & Experience Required:

• Excellent understanding of advanced business principles.
• Ability to understand client contractual requirements.
• Advanced report writing ability.
• Advanced communication skills - ability to communicate with clients and employees at all levels.
• Passed Matric / Grade 1- Tertiary education advantageous.
• Advanced Computer literacy skills in Microsoft Office Tools in particular Excel & PowerPoint.
• Understanding of Company products and services
• Experience and knowledge of Quality (Advantageous)

Working Hours:
Monday to Friday, 08:30 - 17:00 - Weekends when required by Business (Predominantly at month end periods)


We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. If you have a disability or any reasonable adjustment that requires accommodation, please contact us.

Ability to commute/relocate:

• Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)


Education:

• High School (matric) (required)

Application Deadline: 2023/03/17